a Discipline of Customer Service
Customer Service from inside the Music Business

the Invisible Art of Recording Studio Philosophy

From flying a Hodaka motorcycle onto his High School  campus to engineering music for some of the most notable names in entertainment history ...

Scott Spain tells his story of providing customer service to not only the artists he recorded but to the audience they performed for as well.

Ninja Gandhi is a philosophy surrounding the ultimate challenge in customer service ...

  ...being a professional recording engineer.

A book by
Scott Spain
Free Customer Service Paper